Shipping & Delivery Policy
π¦ Shipping Carriers
We partner with reliable carriers to ensure your CPAP supplies reach you safely and on time. We ship primarily via:
- UPS (Standard & Expedited)
- USPS (Priority Mail for smaller items)
- FedEx (For specific regions or requests)
π Shipping Options
Free Standard Shipping: Free on all orders within the contiguous U.S. (7 - 10 business days).
Expedited Shipping: Flat rate of $8.99. Orders arrive in 4 - 7 business days.
π Order Tracking
Once your order leaves our warehouse, you will receive an automated email containing your Tracking Number. You can use this number on the carrierβs website (UPS, USPS, or FedEx) to monitor the status of your package in real-time.
β οΈ Important Notes
- Processing Time: Please allow 1-2 business days for order processing.
- Prescription Verification: If your order requires a prescription, shipping time begins after the prescription has been verified by our team.
- Weekends & Holidays: Delivery calculations exclude weekends and federal holidays.
- Address Accuracy: Please double-check your shipping address during checkout. We are not responsible for packages delivered to incorrectly provided addresses.
Need Help?
If your package is delayed or you have questions about your delivery, please contact our support team and include your order number.
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π§ Cartivous Support
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